Shipping and Production Information:
Please allow up to 21 days for production and shipping. Each item is made with care, and custom designs require time to ensure quality. Production times may vary depending on the complexity of the item, but we aim to ship your order as soon as possible.
SHIPPING FOR OTHER ITEMS:
Custom orders
2- 3 Weeks
For custom orders that involve logo design or personalized creations, the same 3-week window applies to ensure the design, production, and shipping process runs smoothly.
On-hand merchandise (Pre-made items)
1-2 Weeks
If your order includes on-hand merchandise (pre-made items), we will strive to ship these products sooner. You’ll receive tracking information once your order has been shipped.
Digital products delivery
Delivered Instantly.
All digital products are delivered instantly via email or direct download upon purchase. Please ensure your email address is correct at checkout to receive your files without delays.
Coming Soon: Select digital products will soon have the option to be ordered in physical form, giving you even more ways to enjoy our creations. Stay tuned for updates!
Care Instructions for All Items
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To ensure the longevity and quality of your items, please follow these care instructions based on the type of product:
General Guidelines (Applies to All Items):
• Wash cold (30°C or below) to prevent shrinking and preserve colors.
• Flip items inside out before washing to protect designs.
• Use a gentle or delicate cycle.
• Avoid bleach or harsh detergents.
• Do not dry clean.
• Avoid fabric softeners that may weaken prints or transfers.
Heat Transfer Vinyl (ON-HAND) Designs:
• Wash inside out in cold water on a gentle cycle.
• Do not tumble dry; air-dry flat or hang to dry.
• Avoid ironing directly over designs; if needed, use a pressing cloth and low heat.
• Avoid excessive stretching or pulling on printed areas.
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